Compliance & trust
Most solar customers have heard of the Smart Export Guarantee (SEG) in passing, without necessarily understanding how much it varies between suppliers — which is exactly where a clear explanation earns trust.
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View the demo →SEG requires larger licensed electricity suppliers to pay households for solar electricity exported back to the grid — the specific rate offered, however, is set individually by each supplier and can vary significantly.
A low SEG export rate strengthens the case for a battery, since storing surplus solar for the household's own evening use can be worth considerably more than exporting it at a modest per-unit rate — a comparison worth making explicit, not assumed.
Because individual supplier rates change, it's worth confirming the customer's actual current or likely SEG rate directly rather than quoting a rough industry figure from memory, especially when using it to justify a battery over straightforward export.
No — rates are set individually by each supplier and can differ substantially, which is worth checking for the customer's specific supplier rather than assuming a standard figure.
Not entirely — most households will still export some genuine surplus even with a battery installed; it simply reduces how much gets exported at the lower rate instead of used directly.